Welcome to EZJili! By using our services, you agree to comply with our Terms and Conditions. Please read this document carefully to understand your rights and obligations when engaging with our platform.
1. General Terms
Acceptance of Terms
By accessing or using the EZJili website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must refrain from using our platform.
Age Restrictions
You must be at least 18 years old or the legal gambling age in your jurisdiction (whichever is higher) to use our services. By registering an account, you confirm that you meet the legal age requirements.
Account Registration
To access our gaming services, you must create an account. Provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
2. Responsible Gaming
Self-Exclusion
EZJili is committed to promoting responsible gaming. Players have the option to self-exclude from our platform via their account settings or by contacting customer support.
Deposit Limits
To help manage your gaming budget, you can set daily, weekly, or monthly deposit limits. These limits can be adjusted in your account settings.
3. Deposits and Withdrawals
Accepted Payment Methods
EZJili supports various payment methods, including credit/debit cards, e-wallets, and bank transfers. Ensure all deposit and withdrawal transactions are made through an account registered in your name.
Withdrawal Process
Withdrawals are processed using the same method as the deposit, wherever possible. The minimum and maximum withdrawal limits depend on your chosen payment method and account status.
Verification
To ensure the security of our players, EZJili may require identification verification before processing withdrawals. Failure to provide the necessary documentation may result in delay or cancellation of your withdrawal request.
4. Bonuses and Promotions
Bonus Eligibility
All bonuses and promotions are subject to specific terms and conditions, detailed on the respective promotion pages. By participating in any promotional offer, you agree to abide by these terms.
Wagering Requirements
Bonuses may come with wagering requirements, which specify the number of times you must bet the bonus amount before it can be withdrawn. Ensure you understand these requirements before participating.
5. Fair Play and Security
Fair Gaming
EZJili is committed to maintaining a fair gaming environment. All our games use Random Number Generators (RNGs) to ensure impartial results. We regularly audit our games for fairness and transparency.
Security Measures
We employ advanced encryption technologies to protect your personal and financial information. Rest assured that your data security is our priority.
6. Customer Support
Availability
Our customer support team is available 24/7 to assist you with any queries or issues. You can contact us via live chat, email, or phone.
Complaint Resolution
If you have a dispute or complaint, our support team will work diligently to resolve it in a timely and satisfactory manner. For unresolved issues, you may refer the dispute to an independent third-party arbitrator.
7. Termination and Suspension
Termination by EZJili
EZJili reserves the right to terminate or suspend your account at its sole discretion if you violate these Terms and Conditions or engage in fraudulent activities.
Termination by User
You may close your account at any time by contacting customer support. Ensure you withdraw any remaining balance before closing your account.
8. Amendments to Terms
Updates and Changes
EZJili may update these Terms and Conditions from time to time. We will notify you of any significant changes via email or our website. Continued use of our services constitutes acceptance of the updated terms.
9. Liability
Limitation of Liability
EZJili is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the extent permitted by law.
Indemnification
By using our platform, you agree to indemnify and hold EZJili harmless from any claims, losses, or damages arising out of your violation of these Terms and Conditions.
10. Governing Law
Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction where EZJili operates. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Thank you for choosing EZJili. By adhering to these Terms and Conditions, you contribute to a safe, fair, and enjoyable gaming environment for all our players. For any questions or further clarifications, please don’t hesitate to contact our customer support team.